Why should you choose Sanrai?

Frequently Asked Questions

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Medical equipment is available for rent on a daily, weekly, or monthly basis. We offer daily rates, extended rates, and discounts for long-term rentals. Depending upon your medical needs, some items can be rented with an option to purchase them after a specified rental period. Our experts can assist you in securing the medical equipment best for your needs for short-term or long-term use.

We accept all forms of digital payment including credit card, debit card, NEFT, bank transfer, cheque etc.

Our normal coverage area lies within a 20-km radius of our office location. Special arrangements can be made for delivery beyond the normal coverage area. You can discuss more with our experts here (Contact us)

We strive to deliver all items to customers in our normal coverage area within 24 hours of placing an order (some exceptions apply). Delivery within 24 hours does not apply to items that are specially ordered.

It entirely depends upon the quantity of the required product/s. However, the delivery schedule is shared with the customers and then adhered to strictly.

We are happy to arrange special orders for our customers. Our experts can discuss your unique requirements, review our inventory, and order the specialty item that you need if it is not in stock at our store.

Our operating hours are 9:00 AM to 7:00 PM from Monday to Saturday. Our stores are closed on Sundays. However, our support team is available on call 24*7 to address your concerns, emergency medical needs or if the patient's equipment requires immediate service or repair. For any medical emergencies, please contact your doctor or the emergency hospital services.

We have offices in 15 cities across the country. You can visit us anytime during business hours, and our experts will assist you.

Sanrai Med India Pvt Ltd has a state-of-the-art service department in most office locations. We can even repair some items right in your home.

The charges, based on the volume/weight of a consignment, are calculated (and then quoted), depending upon the specified requirement of the mode of shipment: Courier, Airfreight, Air Post Parcel, or others.

We ensure best in class quality of all our products to meet the expectations of all our valued customers.

Yes, you do. Your doctor will prescribe the amount of oxygen you need and for how many hours each day you need to be using oxygen.

Yes, Click here to book your Virtual Demo Now!